If you are like most people, you aren’t all that aware of your body language and the unintentional signals we send. We are pretty good at noticing it others, but in ourselves, not so much. Consequently, we can make some pretty common mistakes that can give off the wrong signal.
Why does it matter? Because your body language says a lot about you. It makes up over 50% of your communication message! Wow. Good body language can make a huge difference in the connection you make when you communicate. On the other side, body language mistakes can create some major disconnects. Maybe even some unexpected conflict.
To connect and communicate successfully we need to eliminate some of our body language mistakes. So, pay attention to what you are doing and if you are doing any of the following, well, just stop it!
1. Looking down: This usually indicates disinterest. Sometimes it’s even interpreted as a casual sign of arrogance. Always look up and make eye contact when you are communicating with someone.
2. Closed body posture: When you put your hands on your hips, it can be interpreted as a sign of superiority, arrogance, or defensiveness. Crossing your arms can show anger or superiority. For best results, try to keep your arms open and at your sides.
3. Standing too close: This makes most people feel uncomfortable. We generally consider the four square feet of space immediately surrounding our bodies our personal space, or bubble. Cross into this invisible bubble only with those that give you permission to do so – good friends and family.
4. Uneven eye contact. When you are sitting down looking at someone standing up, there is a sense of power to the person standing. It can become a major disconnect. Keep your self at eye level if at all possible. If someone comes into your space standing while you are sitting, stand up.
5. Sitting on the edge of your chair: This is an indication that you are uncomfortable. It can make others around you uncomfortable as well.
6. Faking a smile: A genuine smile wrinkles the corners of the eyes and changes the expression of the entire face. Fake smiles only involve the mouth and lips. It’s easy to distinguish between the two. Don’t force yourself to smile, it won’t work.
7. Checking your watch or looking away. This displays a sense of boredom or that you don’t have time for or interest in this conversation. Never glance at the time or look away unnecessarily.
8. Foot or finger tapping: This usually indicates stress, impatience, or boredom. Monitor your habits and practice keeping your limbs at rest.
9. Fidgeting with small objects: Such as a pen, paper ball, or paperclips. This is a sign of anxiety or nervousness. It can also be interpreted as a lack of preparedness. Again, it’s always best to keep your hands comfortably at rest when communicating with others.
10. Multitasking: When you text, type, take a phone call, or do some other task while you are communicating, it says “I don’t really care” and “I’m not really listening to you.” And, really, you aren’t.
Here’s the bottom line – Be Aware – pay attention to what your body is doing. Maintain appropriate eye contact, stay engaged, connected, on task and use your best non verbal skills!
I’d love your feedback! Please share your comments below.
photo credit: Ed Yourdon
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Betty Lochner is the Owner of Cornerstone Coaching & Training. She specializes in personal and organizational transformation and is the author of Dancing with Strangers: Communication skills for transforming your life at work and at home. And, it’s now available on Kindle! Check it out.
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