Communication works for those who work at it. ~ John Powell
Tip #1 : Assess Your Communication Skills
Nearly every contact we make involves communications skills. Speaking and listening, our attitude, speech patterns, the words we use, the tone of our voice, our body language and sometimes even the silences all play a part in how successful our communications are.
To find out how well you currently communicate, answer each statement true or false.
- I listen more than I talk.
- I speak specifically and personally, instead of generally and abstractly.
- My body language corresponds with my words and my tone.
- I check my tone (especially in written communication) to make sure it corresponds with my message.
- I pay attention to one person/conversation at a time.
- I don’t rely primarily on written (e-mail and text) conversations.
- I am clear in what I am saying and in sharing my expectations with others.
- I make it comfortable or “safe” for others to talk to me about sensitive subjects.
- I never avoid certain people or conversations. I tackle the hard conversations with ease.
- I deal with issues as soon as they come up.
Did you answer false to any of the statements? Maybe more than one? Take note and make an effort to work on one of these areas this week. I’ll be addressing many of these communication issues in upcoming posts.
If you’d like to have all 52 Tips, you can order the book of the entire collection. It’s a great tool for weekly staff meetings or family dinners to begin to improve your communications skills, one tip at a time.
Betty Lochner is a communication specialist, author, and professional speaker who teaches individuals and organizations how to make small changes that make huge differences in their relationships at work and home – improving morale, confidence and productivity. She is the author of Dancing with Strangers: Communication skills for transforming your life at work and at home and 52 Communication Tips. Both are also available on Amazon.com.