Business communication

Communication lessons from Penny: Make yourself crystal clear

Penny’s pretty smart. Sometimes smarter than her human counterparts. And, she is one of my best mentors in the art of clear communication.

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Breaking down silos one cup at a time

When was the last time you used your coffee break at work to connect with someone you haven’t talked to in a while, or to simply say “thanks” to a friend or colleague?

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Top secret job interview questions | Are you ready to get hired?

I’m ready to share my top secret all time favorite interview questions I have used over the years. Some of these are classics – ones you’d expect. Others aren’t. These are the ones you should pay particular attention to.

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Are you making these job interview mistakes?

I have been a manager of state programs for over 20 years and have held countless interviews for jobs at all levels. I’ve watched some talented people miss the mark by making some basic mistakes. Here are four of the most common job interview mistakes and how you can avoid making them.

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Once is not enough: getting your message heard

Studies show that even when we are listening, it takes more than once for a message to “sink in”. Especially if that message conveys a value or expectation.

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More Job Search Tips for Graduates | It’s all about communication

My daughter is graduating from college and I am busy giving out my best job seeking advice – how to communicate to get a job!

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