Effective Communication

Communication lessons from Penny: Make yourself crystal clear

Penny’s pretty smart. Sometimes smarter than her human counterparts. And, she is one of my best mentors in the art of clear communication.

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Breaking down silos one cup at a time

When was the last time you used your coffee break at work to connect with someone you haven’t talked to in a while, or to simply say “thanks” to a friend or colleague?

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What backseat drivers can teach us about communication | setting ground rules

Establishing ground rules in a conversation can be a powerful way to communicate clearly by making your expectations known ahead of time.

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Mommy Camp: Communication at it’s best

This year we realized that between us we have 102 years of marriage experience – maybe that’s because we take time out for Mommy Camp.

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I’m not sure what you said, but I’m offended

Why is it that we get so darned offended by things said to or about us by strangers, or even people we know but aren’t close to?

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How to handle the chatty masseuse | The two-step shut up

Do you ever stay in a conversation you don’t want to be in, because you think it’s rude to say something? Here is a two-step communication process to get the result you want.

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