Conflict happens. Even with good intent, misunderstandings happen and we find ourselves in the middle of a communication conflict. Here's how to help prevent those conflicts from happening.
Betty Lochner, communication challenges, communication conflicts, communication tips, dealing with conflict, holiday communication skills, Relationships
Why do we say yes, when we want to say no? Here are some tips and scripts to help you say no so you can have more time for what’s most important to you.
assertiveness, Betty Lochner, communication scripts, saying no
If daily conversations aren’t handled well, small disagreements can escalate into full arguments. Improve how you deal with conflict with these tips.
Betty Lochner, conflict skills, effective communication, how to handle conflict well
When things are not going the way you want, do you keep repeating the same response or behavior but hope for, or expect, something different to happen? This is called a communication stuck state cycle: repeating the same communication cycle over and over.
Betty Lochner, building habits, communcication skills, communication tips, dealing with conflict, how to improve communication
Where did the time go? This month, we're celebrating our 40th wedding anniversary and reflecting on some of the communication lessons we have learned.
communication in marriage, effective communication, interpersonal communication, Relationships
Do you work or live with a difficult person? Want to know how to handle them better?
communication skills in conflict, conflict strategies, dealing with hotheads
We’ve all been there. Frustrated because we can’t seem to get our point across. After taking a moment’s pause to see if you can understand why the situation is happening, then you can start over. Learn how to hit the conversation reset button when your communication isn't going well.
Betty Lochner, breaking communication cycles, building relationships, conversation reset, effective communciation
The days of "treat someone like you’d like to be treated" are gone. The new era of communication and showing respect for others is to match and pace. It's about how to consider and assess the way another person communicates. Then discuss items on their level.
business communication, Communication skills, effective communication, human resources, improving relationships, matching communication styles
Last week, we discussed the importance of listening. This week we’re going to in depth on one of the best tools for listening better and not overreacting. Before you stick your foot in your mouth at home or at work, learn the power of pause.
active listening, building relationships, Communication pause, human resources
Whenever I travel away from home I’m reminded that no matter where you, or what the topic of the day is, getting around is all about controlling the conversation to get what you need. For example, in many southern states, they have the important skill of “greeting people well” down. If they know your first name, they put a Miss or Mr. in front of it. It feels familiar and welcome to be called “Miss Betty”. This is an effective way to make a connection and build trust. And, once you get past the formalities, you can bridge the conversation
bridging a conversation, communication bridge, effective communication, media relations, top tips for communicating well
