Communication works for those who work at it. ~ John Powell
How well do you communicate? Ever thought about that? It’s pretty amazing to think that every contact we make involves communications skills – speaking and listening, speech patterns, the words we use, the tone of our voice, our body language and even the silences all play a part in how successful our communications are.
Self-awareness can be one of the most effective ways to identify and improve your skills. Take this quick assessment to learn more about how well you currently communicate.
Answer each statement “true” or “false”.
- I listen more than I talk.
- I speak specifically and personally, instead of generally and abstractly.
- My body language corresponds with my words and my tone.
- I check my tone (especially in written communication) to make sure it corresponds with my message.
- I pay attention to one person/conversation at a time.
- I don’t rely primarily on written (e-mail and text) conversations.
- I am clear in what I am saying and in sharing my expectations with others.
- I make it comfortable or “safe” for others to talk to me about sensitive subjects.
- I never avoid certain people or conversations. I tackle the hard conversations with ease.
- I deal with issues as soon as they come up.
Make a note of the communication skills that you feel most confident with – the ones you listed as “true” in the above list. What are you already doing well? Do ore more that!
Now, list the areas you identified that you should to work on and make a plan. Stay tuned for future posts on how to work on each specific area and keep in touch via Facebook!
Betty Lochner is the Owner of Cornerstone Coaching & Training. She specializes in personal and organizational transformation and is the author of Dancing with Strangers: Communication skills for transforming your life at work and at home. It’s also now available on Kindle!