Betty Lochner

Clarifying Your Message: Three Steps to Effective Communication

Often when we communicate, the person you are talking to will not really understand what you were trying to say. The result can be misunderstandings, hurt feelings, unanswered requests, and even damaged relationships. You can increase the understanding by learning three simple steps.

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My Mother’s Eyes

Mother’s Day is bittersweet for me. It reminds me of all of the wonderful memories I have of my mom and sad for the ones we never got to make.

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It’s a Wrap: Ending Meetings Well

If you don’t end a meeting well, then there’s a really good chance you have just wasted everyone’s time. Here are some tips to make your meeting a success.

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How to Say Yes to Saying No

By learning to say no, you will have more time for what’s really important to you. Here’s a step by step script for you to use to say no firmly and politely.

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They’re Counting on Us

This year I became a Grandma and I’m thinking about how I can help my grandson have a pot of college money waiting for him.

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Breaking Your Bad Communication Habits

Reassessing our closets isn’t unlike how we need to respond to getting rid of bad communication habits.

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