clear communication

Generational communication tips: make your expectations clear

Generational communication problems almost always stem from a misunderstanding of where the other is coming from. Here’s how you can help to bridge the gap.

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Communication lessons from Penny: Make yourself crystal clear

Penny’s pretty smart. Sometimes smarter than her human counterparts. And, she is one of my best mentors in the art of clear communication.

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Do you make this communication mistake?

Have you ever asked someone to do something and got a different response than you expected? Or worse, have you just assumed they know what you want?

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