conflict strategies

But I Just Don’t Like You | Communicating with Difficult People

Do you have a difficult person in your life at work or at home? If so, you are not alone.

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6 communication steps for dealing with a hothead

Have you ever experienced a hothead? Someone that responds or communicates in an impulsive, aggressive manner? Or they react before thinking? Hot heads can put us in an immediate, unprovoked conflict situation. Here are 6 steps that will help you deal with the hothead in your life.

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