dealing with difficult people

But I Just Don’t Like You | Communicating with Difficult People

Do you have a difficult person in your life at work or at home? If so, you are not alone.

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7 Tips to Calm Angry Constituents

Taking angry calls is stressful. Much of that stress is because we feel like we don’t know how to handle them well. Being able to deal with angry constituents can be learned. In fact, it is a sought after skill. It may also save your sanity.

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