effective communication

How to handle the chatty masseuse | The two-step shut up

Do you ever stay in a conversation you don’t want to be in, because you think it’s rude to say something? Here is a two-step communication process to get the result you want.

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Don’t sneak up on your boss: how and when to communicate

How and when you communicate can make a huge impact on your success in getting your message heard.

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Hey! Mind your communication piles

Don’t wait for a crisis to communicate. A small issue can turn into a really big one if you don’t deal with it right away.

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5 Tips for Dealing with Holiday Conflict

How do you deal with holiday conflict and get through the holidays without mediating a fight, playing peace maker, tearing out your hair, or needing a drink to get through the day? Here are 5 of my best holiday conflict tips.

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Put on the brakes | Using pause to improve communication

Do you ever wonder how you get yourself in the communication situations you do? It starts out okay, then you speak up and something goes wrong?

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Celebrating a marriage milestone: communicating through the odds

How has our marriage made it through 33 years? Here are some of our communication lessons learned.

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