effective communication

Improve your communication by faking it

Did you know that you can improve your frame of mind by smiling? Even if it’s fake or forced, changing your facial expression will change your mood. Yep, you can improve your mood, just by smiling!

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Improving communication: Small words, huge impact

When it comes to showing gratitude and improving communication with each other, small works!

Here are five of my favorite small words that have a huge impact on communicating in relationships.

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Communicating Effectively:How to avoid a ‘Kaboom’ event

Everyday emergency managers are communicating with people inside and outside of their organizations. Communicators can improve by deliberately paying attention to how they communicate. Betty Lochner is a former emergency manager turned author. Her book, Dancing with Strangers, looks at ways to communicate more effectively. She shared some tips for enhancing our communication skills as emergency managers.

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Partnership Coaching: It is time to tune-up your relationship?

Would you like to improve your communication with your teenager, spouse, friend, co-worker, or partner?
Taking a communication skills class together is a great way to give your relationship a tune-up. I call it partnership coaching. Not partnership changing, but partnership coaching.

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Do you validate here? |Communication skills to make your day

Don’t you wish that you could just ask for some positive feedback? Compliments free with validation – how cool would that be?

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Communication skills and my morning coffee

Last week I had a weird communication experience at my favorite coffee spot. As we pulled up, a car pulled up behind us and another showed up in the other drive up window. Our Barista took our order and then said to me, “Since you have multiple orders, can you go to the back of the line?” Huh? My initial reaction was to follow directions, so I pulled up, went around the loop again, and to the back of the line.

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