Tag: Employee engagement

Sorry, I wasn’t listening: 5 ways to model better listening skills


I have a confession to make when it comes to modeling good listening skills.  I’m an interrupter. When I already know what someone is trying to say, or finish saying, isn’t it way more efficient to just cut right in so we can move on? I know I shouldn’t do it.  I know it’s rude.  It drives me crazy when other people do it, so why do I?   And, I know it drives others crazy as well.  My husband and I spend way too much time re-creating conversations that only got half heard due to distractions, interruptions or one

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Employee engagement: How to have the best staff meetings ever

Team Building

I used to dread having our monthly staff meetings. They were boring. I had trouble keeping people awake to share updates and announcements. And, they were a lot of work.  I never had enough time to make them very interesting, so they usually just ended up with announcements and a round table of updates. So, I did what every clever manager does when they don’t want to do something – I delegated it.  I asked my assistant to help me organize them with a goal of making them more interesting and engaging. And, boy did she ever! We brainstormed and tried new

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