interpersonal communication

Lessons Learned from the Workshop Crasher

Last week I held a communication skills workshop at the downtown community center. The odd experience we had that day left us with some important communication lessons learned.

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Be a communication rock star: Top five qualities you need

Our culture teaches us, from an early age, to focus more on the negative in others, than the positive. But, how others usually want to be treated is exactly the opposite. People basically want to be appreciated, respected, and heard. Are you doing that in your relationships?

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Top 10 Reasons I still blog about communicating

I got to thinking about why I started blogging and, more importantly, why I continue to blog. So I came up with my Top 10 Reasons.

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Improving communication: Small words, huge impact

When it comes to showing gratitude and improving communication with each other, small works!

Here are five of my favorite small words that have a huge impact on communicating in relationships.

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Communication skills and my morning coffee

Last week I had a weird communication experience at my favorite coffee spot. As we pulled up, a car pulled up behind us and another showed up in the other drive up window. Our Barista took our order and then said to me, “Since you have multiple orders, can you go to the back of the line?” Huh? My initial reaction was to follow directions, so I pulled up, went around the loop again, and to the back of the line.

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How to actively communicate online

We all know that active listening is important to understanding and being understood. And studies have shown that over half (up to 65%) of our communication is non-verbal: our body language, gestures and vocal tone.

So what do we do about the most common way we communicate these days – through email and social media sites? There’s no visual cues, no voice inflection, no gestures or facial expressions to help communicate that critical 65%.

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