Know your body language.

When we seek to bring out the best in others,

we bring out the best in ourselves.

 ~ William Arthur

Your body language says a lot about you.  Experts say it makes up over 70% of your total communication message.  Way more than the words you use!

Using good body language can make a huge difference in the connection you make and the success of your communication. To be an effective communicator, your body language should help you connect and engage and be consistent with your words.  Here are three important body language basics:

1)      Look up and make eye contact.

2)      Keep your body posture open.

When you put your hands on your hips, it can be interpreted as a sign of superiority, arrogance, or defensiveness. Crossing your arms can show anger or superiority, or that you are “closed”. For best results, try to keep your arms open and at your sides, or use small hand movements to make a point.

3)      Nod and smile – show some positive signs that you are listening!

Try this:

In each conversation you have this week, be aware of what your body is doing. Maintain appropriate eye contact, stay engaged, keep your arms by your side, and show that you are paying attention!

Do you need to make some simple changes in your body language?


Betty Lochner is a human resources consultant and expert in workplace communications and relationships. She is the owner and CEO of Cornerstone Coaching & Training, dedicated to helping individuals, work groups and organizations become better communicators and leaders. She is the author of 2 books on communication, and a journal Intentional Gratitude

In addition, she hosts a twice-annual Women’s Summit that brings women together to learn how to become more confident communicators.

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