The days of "treat someone like you’d like to be treated" are gone. The new era of communication and showing respect for others is to match and pace. It's about how to consider and assess the way another person communicates. Then discuss items on their level.
business communication, Communication skills, effective communication, human resources, improving relationships, matching communication styles
Last week, we discussed the importance of listening. This week we’re going to in depth on one of the best tools for listening better and not overreacting. Before you stick your foot in your mouth at home or at work, learn the power of pause.
active listening, building relationships, Communication pause, human resources
One consistent theme comes up in nearly every individual or team session I do: there’s a communications breakdown. Almost every disagreement can be linked to either miscommunication or failure to listen to the other person’s point of view.
career coach, communication breakdowns, communication tips, human resources, listening
There is a lot of research available on how positive communication in relationships at work can influence organizational culture. They all conclude this: when positive relationships are in place, people thrive and performance improves.
Betty Lochner, communication tips, How to improve relationships, Positive communication
It may sound overly simple, but adding purposeful appreciation towards others can be one of the most powerful communication tools you can hone.
10 ways to show appreciation, appreciation exercises, Betty Lochner, communication tips, improving relationships
A well written and communicated performance evaluation is one of the best tools you have to help employees work to their strengths and do their best work. Here are my best tips on how to do performance evaluations to set your employees up for success.
human resources, performance coaching, Performance Evaluations, supervisor skills, workplace communication
There is no better way to be a change agent then to determine the goals you have and go after them. Here are some goal-getting tips that will help you get there. You can apply these four steps to any goal you have - short term or long term. They are powerful tools that will help you get to where you here.
Most of us spend a lot of time noticing what others could do better, when what we really need to do is take a closer look at ourselves. If you want to have better relationships and more success at work, then it's time to work on you. Is it time to work on your communication skills? Start here - with my top 5 tips for improving your communication, starting today.
business communication, communication tips, effective communication, New Year communication goals
I've written a lot about the importance of running good, efficient meetings. But, meetings only run well if they are facilitated well from start to finish. Here are my 7 top tips for how to run a good meeting.
Betty Lochner, Body language, business communication, clear communication, meeting facilitation, top tips for communicating well, workplace communication
There are certainly many ways to show appreciation. One of my favorites to use with a work group is to facilitate an appreciation circle. Here are the steps you need to know to faciliatate a successful apprecation circle.
Appreciation, Betty Lochner, business communication, Employee engagement, leadership, Positive communication, team building
