Sometimes rapport happens naturally and you just "click" with someone. Other times you won't have an instant natural rapport with someone and just the opposite happens. Here are 5 tools that will instantly help you build better rapport.
Betty Lochner, building rapport, building relationships, communication awareness, Communication skills, Personal Connections
Increasing employee engagement and improving work culture is a process that starts by making small changes and practicing them consistently. It takes time, but it is worth it in the end. Here are four ways to build a culture of engagement and high performance.
Betty Lochner, Employee engagement, improving work culture, team building
52 Communication Tips is a simple and powerful weekly study that focuses on helping you become more aware of how you communicate and how you can make small changes that will make a huge difference in your relationships.
52 Communication Tips, Betty Lochner, building relationships, human resources, Leadership Tools
Change happens. Whether we want it or not, there is always transition. How to better communicate through change is a skill that will serve you well as a team leader in any situation.
Betty Lochner, business communication, communication through change, human resources issues, leadership, team building
Saving for college is a lot harder when your budget is messy. When you get out the duster to remove cobwebs and dust off your blinds for spring cleaning (or sweep the refrigerator like my grandson), don’t forget to tidy up your dusty budget.
We’ve all been there. Frustrated because we can’t seem to get our point across. After taking a moment’s pause to see if you can understand why the situation is happening, then you can start over. Learn how to hit the conversation reset button when your communication isn't going well.
Betty Lochner, breaking communication cycles, building relationships, conversation reset, effective communciation
The days of "treat someone like you’d like to be treated" are gone. The new era of communication and showing respect for others is to match and pace. It's about how to consider and assess the way another person communicates. Then discuss items on their level.
business communication, Communication skills, effective communication, human resources, improving relationships, matching communication styles
Last week, we discussed the importance of listening. This week we’re going to in depth on one of the best tools for listening better and not overreacting. Before you stick your foot in your mouth at home or at work, learn the power of pause.
active listening, building relationships, Communication pause, human resources
One consistent theme comes up in nearly every individual or team session I do: there’s a communications breakdown. Almost every disagreement can be linked to either miscommunication or failure to listen to the other person’s point of view.
career coach, communication breakdowns, communication tips, human resources, listening
There is a lot of research available on how positive communication in relationships at work can influence organizational culture. They all conclude this: when positive relationships are in place, people thrive and performance improves.
Betty Lochner, communication tips, How to improve relationships, Positive communication
Intentional Gratitude Journal