Everyone has a real need to feel appreciated and valued. Showing genuine appreciation is one of the most powerful communication tools you can develop. It will open doors to better conversations, more positive exchanges, and ultimately better relationships at both work and at home.
Appreciation, communication and leadership, effective communication, Gratitude, Relationships
Conflict happens. Even with good intent, misunderstandings happen and we find ourselves in the middle of a communication conflict. Here's how to help prevent those conflicts from happening.
Betty Lochner, communication challenges, communication conflicts, communication tips, dealing with conflict, holiday communication skills, Relationships
My brother and I have returned from a trip where we visited every Civil War anything. But that wasn't the best part.
Why do we say yes, when we want to say no? Here are some tips and scripts to help you say no so you can have more time for what’s most important to you.
assertiveness, Betty Lochner, communication scripts, saying no
Becoming a more confident communicator is all about building good habits that you do every day. Here are just a few that will make all the difference.
Commnication skills training, Confident Communication, effective communication, Good Communication Habits, listening skills
I have a confession to make when it comes to listening skills. I’m an interrupter. When I already know what someone is trying to say, or I have a point to make, I just cut right in. I know I shouldn’t do it. I know it’s rude. It drives me crazy when other people do it, so why do I? Most of us aren’t very good listeners. Interrupting may not be your Achilles heel, but I’m guessing there is some bad habit you bring to the listening side of your communication. I think it’s safe to say we can all
active listening, breaking communication cycles, building relationships, Buildling Relationships, business commuication, Communication skills, communication tips, effective communciation, effective communication, Employee engagement, How to communicate better, listening skills
Since gratitude isn't generally an automatic response, we need to consciously learn how to make gratitude a habit. And, if you feel like you are already generally the grateful type, you can get even better (and happier) with practice.
being thankful, Betty Lochner, building relationships, changing habits, gratitude habits, Positive communication, Thanksgiving
Most of us focus on the what's wrong with our work place culture. But, when you cater to your culture contributors, you will see much better results.
business communication, culture shift, employee engagment, Improving workplace culture
It's true that being a good leader takes courage, vulnerability, and a sense of humor. But it also takes some skill building - the kind of skills that aren't always learned in a classroom. Here are my top leadership lessons. And, in David Letterman style, let's start with NUMBER 10.
business communication, improving work culture, leadership lessons, workplace communication
Could you use some great ideas for how activities to engage your employees? Here are some easy, low cost ideas that have been wildly successful with the teams I've led.
Download my free guide, 6 Essential Steps to Handling Conflict Well, today!
This guide contains proven strategies that will prepare you for your next challenging situation, both at work or at home.
Intentional Gratitude Journal