Why do we say yes, when we want to say no? Here are some tips and scripts to help you say no so you can have more time for what’s most important to you.
assertiveness, Betty Lochner, communication scripts, saying no
The holiday season can bring out the best in people. It can also bring out the worst. Families and close friends can get into communication cycle routines. Some share their unwanted opinions on politics or religion. Others may have other bad communication habits that seem to come out in the stress and excitement of the season.
To be prepared for potential communication conflict, here are a few tips.
Betty Lochner, communication challenges, communication tips, dealing with conflict, holiday communication skills, Relationships
If daily conversations aren’t handled well, small disagreements can escalate into full arguments. Improve how you deal with conflict with these tips.
Betty Lochner, conflict skills, effective communication, how to handle conflict well
When things are not going the way you want, do you keep repeating the same response or behavior but hope for, or expect, something different to happen? This is called a communication stuck state cycle: repeating the same communication cycle over and over.
Betty Lochner, building habits, communcication skills, communication tips, dealing with conflict, how to improve communication
Where did the time go? This month, we're celebrating our 40th wedding anniversary and reflecting on some of the communication lessons we have learned.
communication in marriage, effective communication, interpersonal communication, Relationships
One of my key tips that I share is about shoveling your piles before they become larger ones. It's all about starting small, and dealing with issues as they arise rather than letting them turn in to a much bigger problem.
business communication, clear communication, Communication Tip, effective communication, having a difficult conversation, How to improve relationships
Do you work or live with a difficult person? Want to know how to handle them better?
communication skills in conflict, conflict strategies, dealing with hotheads
We’ve all been there. Frustrated because we can’t seem to get our point across. After taking a moment’s pause to see if you can understand why the situation is happening, then you can start over. Learn how to hit the conversation reset button when your communication isn't going well.
Betty Lochner, breaking communication cycles, building relationships, conversation reset, effective communciation
The days of "treat someone like you’d like to be treated" are gone. The new era of communication and showing respect for others is to match and pace. It's about how to consider and assess the way another person communicates. Then discuss items on their level.
business communication, Communication skills, effective communication, human resources, improving relationships, matching communication styles
Last week, we discussed the importance of listening. This week we’re going to in depth on one of the best tools for listening better and not overreacting. Before you stick your foot in your mouth at home or at work, learn the power of pause.
active listening, building relationships, Communication pause, human resources
