But I Just Don’t Like You: Communicating with Difficult People

By |2021-04-20T03:12:26+00:00May 5th, 2020|Business communication, Conflict skills, Effective Communication, Human Resources, Online manager training, Relationships|

Dealing with difficult people is a normal part of life. How we handle this type of conflict can make a positive or negative difference.

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My #1 Communication Tip: Shovel Your Communication Piles

By |2019-06-28T20:04:13+00:00June 28th, 2019|Business communication, Conflict skills, Effective Communication, Human Resources, Leadership Tips, Relationships|

One of my top communication tips is about shoveling your piles while they are small. Dealing with communication issues right away is a communication skill that may seem obvious, but most of us don't naturally do it.

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The Communication Stuck State Cycle

By |2018-07-22T11:00:41+00:00July 22nd, 2018|Business communication, Conflict skills, Effective Communication, Human Resources, Relationships|

When things are not going the way you want, do you keep repeating the same response or behavior but hope for, or expect, something different to happen? This is called a communication stuck state cycle: repeating the same communication cycle over and over.

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Breaking Communication Cycles: How to Reset a Conversation

By |2018-03-27T19:34:18+00:00March 27th, 2018|Business communication, Conflict skills, Effective Communication, Human Resources, Leadership Tips, Relationships|

We’ve all been there. Frustrated because we can’t seem to get our point across. After taking a moment’s pause to see if you can understand why the situation is happening, then you can start over. Learn how to hit the conversation reset button when your communication isn't going well.

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