It’s all too easy to get into a communication rut at work and find yourself unhappy with the behavior of others, or maybe even the way you react to it. You can set the tone for encouraging good relationships by making some small changes in your behavior.
We often to try to resolve a conflict when we should think through the decision of whether to have the conversation in the first place.
Do you have someone at work that you don't get along with, or that just makes you crazy? A co-worker, or maybe even your boss?