Become a more skilled and confident communicator.

Good communication skills are the key to creating a workplace where employees thrive. - SHRM Research Report 2019

 Communication Skills for Success will teach the skills, habits, and methods that you need to become a more confident and effective communicator at work and at home.


  • Do you want to improve your communication skills for both work and home?
  • Are you an ambitious employee looking to advance in your career?
  • Do you feel confident in your communication skills but wish to hone them even further?
  • Do you want to handle difficult conversations well?

If you answered "yes" to any of these questions, this course is for you.

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Communication Skills for Success

In this course, you will develop your professional and personal communication expertise through self-awareness, skill-building, practice, and personalized guidance. You will gain the confidence and ability to become a better communicator at work and at home. 

Your course begins when your registration is complete!

It is presented in 4 modules. Once you start the course, you will receive a new module weekly over 4 weeks. 

You can start at any time and work at your own pace. 

Pricing and registration information is at the bottom of this page.

The #1 skill that employers say they look for in a new hire is good communication skills - how are yours?


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80% of workers who lost their jobs did so because of an inability to effectively communicate.

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70% of company leaders say having excellent communication skills affected their career advancement.

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70% of workers say they are avoiding difficult conversations.

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  • All videos, guides, worksheets, tools, and resources can be downloaded for your convenience and future reference.
  • You will learn practical skills that can be applied immediately.
  • All training costs are tax-deductible.

Overview of Course Sessions

Communication Skills for Success consists of material delivered over a four-week period.

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Where you Are Now

  • The Confident Communicator
  • Communication Skills Self-Assessment
  • Communication and Behavior Style Assessment (STAR)
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Communication Essentials

  • Active Listening
  • Non-Verbal Communication
  • Communicating with Different Styles and Generations
  • The Power of Appreciation
  • Virtual Communication Tips

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Dealing with Difficult Conversations

  • Performance Coaching Skills
  • Hard Conversations
  • Handling Conflict Well
  • Scripts and Tips
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 Where You Want to Be

  • Assessment Review
  • Your Personal Communication Plan
  • Action Plan for Continued Learning

Course Instructor: Betty Lochner, M.Ed, SPHR

My passion for teaching how to become a better communicator comes from my 30+ years in a career that focused primarily on manager and staff development. I saw the transformation of staff and managers first-hand as they began to develop better communication skills. As they improved their communication skills at work, I also heard about the personal benefits of their enhanced communication at home. 

As a professional coach and trainer, I have worked with employees of private corporate organizations, small businesses, and government agencies. I focus on how to gain the communication skills and confidence you need in order to move ahead in both your career and personal relationships.

Becoming a more skilled communicator is a compilation of learned skills, continuing education and professional development, self-awareness, and courage. 

I am looking forward to facilitating a communication transformation in your life! 


Betty Lochner, Instructor
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Linnea Comstock

Through the coaching package offered, Betty has helped me become a much better communicator. I have also had my office staff take this course and their skills have improved significantly. I highly recommend this course.

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Debra Neuman

To anyone thinking about taking this course, you definitely should. I took it and was impressed with the content. It made me think outside of my usual communication style. Great course!

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Patricia Roberts

The tools and resources Betty shares are tremendously helpful. Learning how to identify the communication styles of others has helped me become a more effective communicator. 




One Time Payment

  • 4 Independent Training Modules delivered over 4 weeks
  • Modules Include: videos, slides, exercises, tools & worksheets
  • E-Book: 52 Communication Tips
Refund Policy: Due to the digital nature of the product and its immediate access, we do not offer any refunds after you have started the program. Refunds available from the time of purchase until you begin the program.
There is no time limit on completing the program. 
Email [email protected] with any questions
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