Many of you know that I recently left a 32-year career as a public servant to concentrate on some other projects I’m passionate about. Three of those projects call me NaNa. I watch the boys 2 days a week and visit our newest, Addi, as often as I can! I’m also working on a national 529 awareness campaign (more about that in future posts). And, last but not least, I’m organizing the first Confident Communication Women’s Summit to help women become more confident communicators.
The Confident Communication Summit has been a dream of mine for many years. I want to build a community of women that support each other as they learn how to be more effective communicators at work and in their relationships at home.
Becoming a more confident communicator is all about building good habits. Think about brushing your teeth. That’s a habit we learn at a very early age, and over time, I bet it’s something you do without thinking every day. That’s what you want to work toward as you build confident communication habits.
Here are a few of the habits, that when you make them part of your daily routine, will make all the difference. Check them out. I recommend you start with just one. Make it yours and do it every single day.
Start Your Day Well
What are your morning habits that set you up for success for the day? Try one of these:
- Start your day with gratitude. Think of 5 things you are thankful for first thing in the morning.
- Set your intentions for the day – what do you want to do and how will you do it?
- Be nice to everyone you see (this can be a challenge for the non-morning person). Go out of your way to say please and thank you, and do your best to look up, look people in the eye, and greet everyone you see.
Shovel Some Piles
Take care of the difficult things first.
- Think about what conversations you need to have with someone before a situation gets worse.
- Get in the habit of taking care of issues as they arise.
Listen to Understand First
The number one communication challenge we all face is not listening well. Make it a habit to:
- Pause before you speak.
- Listen with the intent to hear rather than practicing your reply.
- Use active listening skills such as summarizing, paraphrasing, and asking clarifying questions.
Start with simple changes (one at a time) and practice those repeatedly. You’ll build some healthy communication habits that will make you a more confident communicator.
Betty Lochner is a human resources consultant, business coach, and expert in workplace communications. She is the author of two books on communication, and a newly published journal, Intentional Gratitude.
Join my free Facebook Group, Confident Communication for Women. This group is for women who want to build confidence in their communication skills as well as support and network with other amazing women.
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