Simple Habits of a Confident Communicator


Many of you know that I recently left a 32-year career as a public servant to concentrate on some other projects I’m passionate about. Three of those projects call me NaNa. I watch the boys 2 days a week and visit our newest, Addi, as often as I can! I’m also working on a national 529 awareness campaign (more about that in future posts). And, last but not least, I’m organizing the first Confident Communication Women’s Summit.

The Confident Communication Summit has been a dream of mine for many years. I want to build a community of women that support each other as they learn how to be more effective communicators at work and in their relationships at home.

Becoming a more confident communicator is all about building good habits. Think about brushing your teeth. That’s a habit we learn at a very early age, and over time, I bet it’s something you do without thinking every day. That’s what you want to work toward as you build confident communication habits.

Here are a few of the habits that, when you make them part of your daily routine, will make all the difference. Check them out. I recommend you start with just one. Make it yours and do it every single day.

Start your day well

What are your morning habits that set you up for success for the day? Try one of these:

  • Start your day with gratitude. Think of 5 things you are thankful for first thing.
  • Set your intentions for the day – what do you want to do and how will you go about it?
  • Be nice to everyone you see (this can be a challenge for the non-morning person). Go out of your way to say please, thank you, and look up, look people in the eye, and greet everyone you see

Shovel some piles

Take care of the hard stuff first.

Listen to understand first

The number one communication challenge we all face is not listening well. Make it a habit to:

  • Pause before you speak.
  • Listen with intent to hear rather than practicing your reply.
  • Use active listening skills: summarize, paraphrase, ask clarifying questions.

Start with simple changes (one at a time) and do those repeatedly. You’ll build some healthy communication habits that will make you a more confident you communicator.

confident communication

Betty Lochner is the owner of Cornerstone Coaching & Training. She specializes in workplace communication and human resource issues.

Learn How to Be a More Confident Communicator

In addition, she hosts a twice-annual Women’s Summit that brings women together to learn how to become more confident communicators.

The event is sponsored by the Washington Center for Women in Business

Join the Community

Want to connect with other women learning how to communicate with confidence? Join my free group here.

For more information contact

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