How to Be a Better Boss: 5 Communication Strategies

Be a Better Boss
Whether you are a new, aspiring, or seasoned manager, you know that managing people is one of the toughest – and most rewarding roles – that you will ever have.

Studies show that one of the best ways to be a better manager is to be a better communicator. (Gallup)

Here are 5 strategies that will move you toward becoming a better communicator at work. To learn more ways to become a better boss, check out my online course Manager Essentials: How to Be a Better Boss.

1. Communicate the big picture.  

People need to know their work has value. Make sure your  team knows that what they are doing fits into the big picture and overarching mission. Even if it seems like a small task – everyone in your organization is vital to its success. Make sure they know that.

2. Give away your power.  

Knowledge is power, so make sure you are communicating all you can up, down and sideways – to your team, your boss, and your colleagues.   Don’t wait – share what you know, when you know it.  People much prefer to know what’s going on, even if it’s bad news, then hear about it second hand, or after you have all the details.  By doing this, you will gain trust and credibility – and both are critical to being a good boss.

3. Get some feedback. 

Ask for open and honest feedback from your team and then listen to it! Use a simple survey tool, such as Monkey Survey,  to find out what you are doing well and what you could do better.  Allow for anonymity. You’ll find you may have had some blinders on in some areas.  Take the feedback to heart and make some changes.

4. Resolve Conflict.

Deal with issues sooner rather than later, and have the courage to have hard conversations when they are necessary.  Don’t be passive aggressive (the most common method used for conflict resolution), but be assertive in a kind and respectful way.

5. Encourage Teamwork.

You’ll get more from your team if you encourage them to work together rather than individually. A solid team shares ideas and lends a hand when needed. Have participatory staff meetings, celebrations, friendly competitions, and encourage diverse team -rather than individual – projects. And, include everyone – not just your superstars.

Are you ready to learn more skills and gain the confidence you need to become a better boss? Registration is open for Manager Essentials: How to Be a Better Boss.  The spring 2020 course starts on March 3.


Betty Lochner is a human resources consultant, business coach and expert in workplace communications. She is the owner and CEO of Cornerstone Coaching & Training, dedicated to helping individuals, work groups and organizations become better communicators and leaders. She is the author of 2 books on communication, and a newly published journal Intentional Gratitude

Cornerstone hosts a twice-annual Women’s Summit that brings women together to learn how to become more confident communicators.

For more training and professional development offerings, check out Get more info on her new online course: Manager Essentials: How to Be a Better Boss

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