Purposeful appreciation and gratitude towards others are some of the most powerful communication tools you can have.
Appreciation, appreciation tips, Betty Lochner, Communication skills, effective communication, online communcation course
Dealing with difficult people is a normal part of life. How we handle this type of conflict can make a positive or negative difference.
Communication skills, conflict, handling difficult people, hothead
An online course for new, aspiring and seasoned managers to help you to build your skills, confidence and ability to becoming a better boss.
career coaching, Communication skills, how to be a better boss, management skills, online manager training
To encourage others to listen to you, you must first master your own listening skills. You can start with 5 top ways to improve your listening skills.
active listening, Communication skills, How to communicate better, how to listen better, improve listening skills, listening tips
I have a confession to make when it comes to listening skills. I’m an interrupter. When I already know what someone is trying to say, or finish saying, or I have a point to make, I just cut right in. I know I shouldn’t do it. I know it’s rude. It drives me crazy when other people do it, so why do I? Most of us aren’t very good listeners. It may not be interrupting for you, but I’m guessing there is some bad habit you bring to the listening side of your communication. I think it’s safe to say
active listening, breaking communication cycles, building relationships, Buildling Relationships, business commuication, Communication skills, communication tips, effective communciation, effective communication, Employee engagement, How to communicate better, listening skills
Sometimes rapport happens naturally and you just "click" with someone. Other times you won't have an instant natural rapport with someone and just the opposite happens. Here are 5 tools that will instantly help you build better rapport.
Betty Lochner, building rapport, building relationships, communication awareness, Communication skills, Personal Connections
The days of "treat someone like you’d like to be treated" are gone. The new era of communication and showing respect for others is to match and pace. It's about how to consider and assess the way another person communicates. Then discuss items on their level.
business communication, Communication skills, effective communication, human resources, improving relationships, matching communication styles
Betty's Favorite HR, communication, leadership and career resources.
Communication skills, human resources, leadership, mindset, recommended books
Real Communication. Real Results. I teach communication skills that will help you land your next job, get through sticky HR issues, improve workplace communication, and even make you a better boss. Learn More About Betty Lochner, Owner and CEO
Intentional Gratitude Journal