Sorry, I Wasn’t Listening: 5 Ways to Model Better Listening Skills

By |2019-01-14T16:34:47+00:00January 14th, 2019|Business communication, Effective Communication, Employee Engagement, Human Resources, Leadership Tips, Listening Skills, Non verbal communication, Relationships|

I have a confession to make when it comes to [...]

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The Communication Stuck State Cycle

By |2018-07-22T11:00:41+00:00July 22nd, 2018|Business communication, Conflict skills, Effective Communication, Human Resources, Relationships|

When things are not going the way you want, do you keep repeating the same response or behavior but hope for, or expect, something different to happen? This is called a communication stuck state cycle: repeating the same communication cycle over and over.

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Breaking Communication Cycles: Stop, Look, Listen

By |2018-03-07T12:54:05+00:00March 7th, 2018|Effective Communication, Human Resources, Listening Skills, Relationships|

One consistent theme comes up in nearly every individual or team session I do: there’s a communications breakdown. Almost every disagreement can be linked to either miscommunication or failure to listen to the other person’s point of view.

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Positive Communication: Are your positive comments 9:1?

By |2018-02-20T07:00:25+00:00February 20th, 2018|Appreciation, Business communication, Effective Communication, Gratitude, Human Resources, Leadership Tips, Relationships|

There is a lot of research available on how positive communication in relationships at work can influence organizational culture. They all conclude this: when positive relationships are in place, people thrive and performance improves.

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