BLOG: Workplace Communication Skills

by Betty Lochner

Making Gratitude Your New Normal

Make gratitude the new normal in your life.

January can be a time of uncertainty, resolutions, frustration, maybe even depression, right? 

It's also an opportunity for a fresh start.  Let's focus on that!

One very powerful way to...

Continue Reading...
How well do you communicate? | Assess your communication skills
Communication works for those who work at it. ~ John Powell

How well do you communicate?

Every contact we make involves communications skills - speaking and listening,  speech patterns, the words we use, the tone of our voice, our body...

Continue Reading...
The Superpower of the Pause

Let's face it. We've spent the last 3 years dealing with wild, unprecedented, crazy, depressing, hopeful, heartbreaking, strange, and (add your favorite pandemic adjective here) emotions. No breaking news there. But most importantly, for many of...

Continue Reading...
Using Emotional Intelligence to Improve Communication Skills

Last month I gave a presentation for the 11th Annual Washington State Government Lean Transformation Conference. I have attended and/or spoken at all of the conferences, and they are always a highlight of my professional development...

Continue Reading...
My Top Ten Workplace Communication Tips

When it comes to improving your workplace communication skills, small changes will make a big difference.

Remember the David Letterman Show and his Top 10 Lists?  I know I'm aging myself here - I got hooked on them in college and still love...

Continue Reading...
Teaching Your Student to be Grateful

And all of a sudden it's back to school time for children of all ages. There is one habit I've learned as an adult that I wish I would have taught my children sooner as they entered school each fall: building the habit of gratitude.

Practicing...

Continue Reading...
How to Run Good Meetings: 7 Tips

Meetings only run well if they are facilitated well from start to finish.  Knowing how to run good meetings is a skill that anyone that is ever in charge of ANY kind of meeting facilitation.

Ever Been in Meeting Hell?

Haven't we...

Continue Reading...
Simple Habits of a Confident Communicator

Becoming a more confident communicator is all about building good habits. Think about brushing your teeth. That’s a habit we learn at a very early age, and over time, it’s something we do without thinking every day. That’s the...

Continue Reading...
10 Easy Appreciation Exercises That Will Change Your Life

It may sound overly simple but adding purposeful appreciation towards others can be one of the most powerful communication tools you can hone.  People want and need to feel appreciated. 

The Power of Appreciation

The data around adding...

Continue Reading...
Sorry, I Wasn’t Listening: 5 Ways to Model Better Listening Skills

I have a confession to make when it comes to listening skills. I’m an interrupter. When I already know what someone is trying to say, or I have a point to make, I just cut right in. I know I shouldn’t do it. I know it’s rude. It...

Continue Reading...
1 2