BLOG: Workplace Communication Skills
by Betty Lochner
Make gratitude the new normal in your life.
January can be a time of uncertainty, resolutions, frustration, maybe even depression, right?
It's also an opportunity for a fresh start. Let's focus on that!
One very powerful way to...
Communication works for those who work at it. ~ John Powell
How well do you communicate?
Every contact we make involves communications skills - speaking and listening, speech patterns, the words we use, the tone of our voice, our body...
Let's face it. We've spent the last 3 years dealing with wild, unprecedented, crazy, depressing, hopeful, heartbreaking, strange, and (add your favorite pandemic adjective here) emotions. No breaking news there. But most importantly, for many of...
Last month I gave a presentation for the 11th Annual Washington State Government Lean Transformation Conference. I have attended and/or spoken at all of the conferences, and they are always a highlight of my professional development...
When it comes to improving your workplace communication skills, small changes will make a big difference.
Remember the David Letterman Show and his Top 10 Lists? I know I'm aging myself here - I got hooked on them in college and still love...
And all of a sudden it's back to school time for children of all ages. There is one habit I've learned as an adult that I wish I would have taught my children sooner as they entered school each fall: building the habit of gratitude.
Practicing...
Meetings only run well if they are facilitated well from start to finish. Knowing how to run good meetings is a skill that anyone that is ever in charge of ANY kind of meeting facilitation.
Ever Been in Meeting Hell?
Haven't we...
Becoming a more confident communicator is all about building good habits. Think about brushing your teeth. That’s a habit we learn at a very early age, and over time, it’s something we do without thinking every day. That’s the...
It may sound overly simple but adding purposeful appreciation towards others can be one of the most powerful communication tools you can hone. People want and need to feel appreciated.
The Power of Appreciation
The data around adding...
I have a confession to make when it comes to listening skills. I’m an interrupter. When I already know what someone is trying to say, or I have a point to make, I just cut right in. I know I shouldn’t do it. I know it’s rude. It...
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