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Three Tips to Prevent Communication Conflicts body language business business communication clear communication communication tips confident communication conflict conflict skills effective communication listening skills

Do you want to learn to prevent communication conflicts before they happen? Well, who doesn’t?

Communication conflicts happen. Even with good intentions, misunderstandings occur, and we can find ourselves in the middle of difficult conversations – not always sure how we got there.

Sometimes we find ourselves getting stuck into communication cycle routines. Other times...

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Tips on How to Deal with Difficult People body language clear communication comfort zone communication tips conflict conflict skills conflict strategies difficult people

Do you work or live with a difficult person? Is there someone you need to have a difficult conversation with? Do you want to improve a relationship you have with someone at work or at home? 

It may not seem like it, but it can be done. First, you need to recognize that it’s all about communication or the lack of it. 

Most difficult people are the way they are because...

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Virtual Listening in a Remote Setting body language business business communication clear communication communication tips confident communication listening skills non verbal communication remote

It is the recipient who communicates. The so-called communicator, the person who emits the communication does not communicate; he utters. Unless there is someone who listens, there is no communication. There is only noise. ~ Peter Drucker

This blog is all about improving your virtual listening skills.  Please watch the video with my colleague Michael Fraidenburg, an expert in...

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10 Common Body Language Mistakes and How to Fix Them body language business business communication effective communication non verbal communication

If you’re like most people, then you are not as self-aware of your body language, and the unintentional messages you are sending, as you should be.

We often do a pretty good job at noticing other peoples’ unintentional signals but in ourselves, not so much. Consequently, we make some common body language mistakes and often send the wrong message to others without even realizing it.

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