BLOG: Workplace Communication Skills

Do you want to learn to prevent communication conflicts before they happen? Well, who doesn’t?

Communication conflicts happen. Even with good intentions, misunderstandings occur, and we can find ourselves in the middle of difficult conversations – n...

Do you work or live with a difficult person? Is there someone you need to have a difficult conversation with? Do you want to improve a relationship you have with someone at work or at home? 

It may not seem like it, but it can be done. First, you ne...

It is the recipient who communicates. The so-called communicator, the person who emits the communication does not communicate; he utters. Unless there is someone who listens, there is no communication. There is only noise. ~ Peter Drucker

This b...

If you’re like most people, then you are not as self-aware of your body language, and the unintentional messages you are sending, as you should be.

We often do a pretty good job at noticing other peoples’ unintentional signals but in ourselves, not ...