BLOG: Workplace Communication Skills

by Betty Lochner

Three Tips to Prevent Communication Conflicts

Do you want to learn to prevent communication conflicts before they happen? Well, who doesn’t?

Communication conflicts happen. Even with good intentions, misunderstandings occur, and we can find ourselves in the middle of difficult...

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Tips on How to Deal with Difficult People

Do you work or live with a difficult person? Is there someone you need to have a difficult conversation with? Do you want to improve a relationship you have with someone at work or at home? 

It may not seem like it, but it can be done. First,...

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Virtual Listening in a Remote Setting

It is the recipient who communicates. The so-called communicator, the person who emits the communication does not communicate; he utters. Unless there is someone who listens, there is no communication. There is only noise. ~ Peter Drucker

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Controlling the Conversation: Using a Communication Bridge

Learning how to bridge conversations is learning how to move someone from where they want the conversation to be to where you want it to go.

Controlling the Conversation

When I travel away from home, I’m reminded that no matter where you,...

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10 Ways to Be a More Positive Communicator

One of the most powerful ways to improve relationships is to simply be a more positive communicator. Positive communication is contagious and brings out the best in yourself and in those around you.

You never know when one kind act, or one word...

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Clarify Your Message: Three Steps to Effective Communication

I didn't understand, based on the words that were said. ~ Romy and Michelle's High School Reunion

One of the most common communication mistakes we make, and the easiest to fix, is how to better clarify your message so people understand what...

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