BLOG: Workplace Communication Skills

Do you work or live with a difficult person? Is there someone you need to have a difficult conversation with? Do you want to improve a relationship you have with someone at work or at home? 

It may not seem like it, but it can be done. First,...

Have you ever tried to communicate with a hothead without success?

If you have a hothead in your life, you know exactly what I'm talking about. A hothead is someone that responds or communicates in an impulsive, aggressive, or even explosive...