BLOG: Workplace Communication Skills
by Betty Lochner
Simple Habits of a Confident Communicator
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Becoming a more confident communicator is all about building good habits. Think about brushing your teeth. That’s a habit we learn at a very early age, and over time, it’s something we do without thinking every day. That’s the...
Sorry, I Wasnā€™t Listening: 5 Ways to Model Better Listening Skills
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I have a confession to make when it comes to listening skills. I’m an interrupter. When I already know what someone is trying to say, or I have a point to make, I just cut right in. I know I shouldn’t do it. I know it’s rude. It...