BLOG: Workplace Communication Skills
by Betty Lochner
The Superpower of the Pause
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Let's face it. We've spent the last 3 years dealing with wild, unprecedented, crazy, depressing, hopeful, heartbreaking, strange, and (add your favorite pandemic adjective here) emotions. No breaking news there. But most importantly, for many of...
Sorry, I Wasnā€™t Listening: 5 Ways to Model Better Listening Skills
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I have a confession to make when it comes to listening skills. I’m an interrupter. When I already know what someone is trying to say, or I have a point to make, I just cut right in. I know I shouldn’t do it. I know it’s rude. It...