I didn't understand, based on the words that were said. ~ Romy and Michelle's High School Reunion

One of the most common communication mistakes we make, and the easiest to fix, is how to better clarify your message so people understand what we mean to say.

More often than not, when we communicate, the person we are talking to will not really understand what you are trying to say. Or maybe they weren't really listening. Then they don't ask questions to make sure they understand. The...