It is the recipient who communicates. The so-called communicator, the person who emits the communication does not communicate; he utters. Unless there is someone who listens, there is no communication. There is only noise. ~ Peter Drucker

This blog is all about improving your virtual listening skills.  Please watch the video with my colleague Michael Fraidenburg, an expert in running online meetings. 

The following is a short summary of the importance of improving active...