BLOG: Workplace Communication Skills

by Betty Lochner

An Attitude of Gratitude: Simple Ways to Show Appreciation

grat·i·tude:

the quality or feeling of being grateful or thankful.

An attitude of gratitude comes from showing appreciation and gratitude for others. It is one of the most powerful communication tools you can have - at...

Continue Reading...
10 Ways to Become a Better Leader

When I coach leaders to set and reach their leadership goals, I find that these are the top 10 that are the keys to success. 

As you read this list - Rate yourself from 1-5 (with 5 being the highest) on how to would assess your skills in each...

Continue Reading...
Using Emotional Intelligence to Improve Communication Skills

Last month I gave a presentation for the 11th Annual Washington State Government Lean Transformation Conference. I have attended and/or spoken at all of the conferences, and they are always a highlight of my professional development...

Continue Reading...
Making Gratitude Your New Normal

Make gratitude the new normal in your life.

January can be a time of uncertainty, resolutions, frustration, maybe even depression, right? 

It's also an opportunity for a fresh start.  Let's focus on that!

One very powerful way to...

Continue Reading...
10 Easy Appreciation Exercises That Will Change Your Life

It may sound overly simple but adding purposeful appreciation towards others can be one of the most powerful communication tools you can hone.  People want and need to feel appreciated. 

The Power of Appreciation

The data around adding...

Continue Reading...
Mindset Matters: Tips for a Mindset Make-Over

Our mindset matters. This year, I was uniquely reminded of that as we experienced what I refer to as the year of the “busted Christmas”. Our family celebration with our children and grandchildren was cancelled – first due...

Continue Reading...