BLOG: Workplace Communication Skills
by Betty Lochner
Last month I gave a presentation for the 11th Annual Washington State Government Lean Transformation Conference. I have attended and/or spoken at all of the conferences, and they are always a highlight of my professional development...
Make gratitude the new normal in your life.
As we welcome fall, we begin the season leading up to the big day of gratitude – Thanksgiving – when we celebrate all of our blessings with friends and relatives.
I love fall for this very...
It may sound overly simple but adding purposeful appreciation towards others can be one of the most powerful communication tools you can hone. People want and need to feel appreciated.
The Power of Appreciation
The data around adding...
Our mindset matters. This year, I was uniquely reminded of that as we experienced what I refer to as the year of the “busted Christmas”. Our family celebration with our children and grandchildren was cancelled – first due...