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Sorry, I Wasn’t Listening: 5 Ways to Model Better Listening Skills business communication effective communication effective listening employee engagement good listening human resources leadership leadership tips listening skills non verbal communication positive communication relationships workplace communication

I have a confession to make when it comes to listening skills. I’m an interrupter. When I already know what someone is trying to say, or I have a point to make, I just cut right in. I know I shouldn’t do it. I know it’s rude. It drives me crazy when other people do it, so why do I?

Most of us aren’t very good listeners. Interrupting may not be your Achilles heel, but...

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An Attitude of Gratitude: Simple Ways to Show Appreciation appreciation business communication culture shift effective communication gratitude leadership performance coaching relationships team building workplace communication

grat·i·tude:

the quality or feeling of being grateful or thankful: He expressed his gratitude to everyone on the staff.

An attitude of gratitude comes from showing appreciation and gratitude for others. It is one of the most powerful communication tools you can have.

When you show appreciation on a regular basis, it will open doors to a better conversation, a more...

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Workplace Communication: The Solve Session behavior expectations business communication effective communication leadership performance coaching relationships team building workplace communication

We can all use a good solve session.

That’s because we all have issues that keep us up at night. And we need some different perspectives to solve them. By starting a solve session group, you can do just that.

Think about this: Have you ever come home and vented to a friend or partner about work?  Or your dead-end career? Or something your boss said or did?  Do you ever get stuck...

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Clarify Your Message: Three Steps to Effective Communication business communication clear communication communication tips effective communication human resources leadership message

I didn't understand, based on the words that were said. ~ Romy and Michelle's High School Reunion

One of the most common communication mistakes we make, and the easiest to fix, is how to better clarify your message so people understand what we mean to say.

More often than not, when we communicate, the person we are talking to will not really understand what you are trying to say. Or...

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