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BLOG: Workplace Communication Skills

by Betty Lochner

emotional intelligence blog post
Using Emotional Intelligence to Improve Communication Skills

Last month I gave a presentation for the 11th Annual Washington State Government Lean Transformation Conference. I have attended and/or spoken at all of the conferences, and they are always a highlight of my professional development...

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Make Gratitude your new normal
Make Gratitude Your New Normal

Make gratitude the new normal in your life.

As we welcome fall, we begin the season leading up to the big day of gratitude – Thanksgiving – when we celebrate all of our blessings with friends and relatives.

I love fall for this very...

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mastering micro-connects for Better Communication
Mastering Micro-Connects for Better Communication
I can live one or two months on one good compliment. ~ Mark Twain

Communication Micro-Connects and Appreciation

News flash: We live in a culture that is appreciation deprived. Studies show that up to 70% of workers feel they are not regularly...

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About the Author

Betty Lochner

Coach, Trainer, Author

Betty specializes in improving interpersonal communication skills, building and leading teams, training supervisors, coaching executive leaders, career coaching, and solving human resources issues.