BLOG: Workplace Communication Skills
by Betty Lochner
Using Emotional Intelligence to Improve Communication Skills
Continue Reading...
Last month I gave a presentation for the 11th Annual Washington State Government Lean Transformation Conference. I have attended and/or spoken at all of the conferences, and they are always a highlight of my professional development...
Making Gratitude Your New Normal
Continue Reading...
Make gratitude the new normal in your life.
January can be a time of uncertainty, resolutions, frustration, maybe even depression, right?
It's also an opportunity for a fresh start. Let's focus on that!
One very powerful way to...
Mastering Micro-Connects for Better Communication
Continue Reading...
I can live one or two months on one good compliment. ~ Mark Twain
Communication Micro-Connects and Appreciation
News flash: We live in a culture that is appreciation deprived. Studies show that up to 70% of workers feel they are not regularly...