BLOG: Workplace Communication Skills

by Betty Lochner

Making Gratitude Your New Normal

Make gratitude the new normal in your life.

January can be a time of uncertainty, resolutions, frustration, maybe even depression, right? 

It's also an opportunity for a fresh start.  Let's focus on that!

One very powerful way to...

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My Top Ten Workplace Communication Tips

When it comes to improving your workplace communication skills, small changes will make a big difference.

Remember the David Letterman Show and his Top 10 Lists?  I know I'm aging myself here - I got hooked on them in college and still love...

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Sorry, I Wasn’t Listening: 5 Ways to Model Better Listening Skills

I have a confession to make when it comes to listening skills. I’m an interrupter. When I already know what someone is trying to say, or I have a point to make, I just cut right in. I know I shouldn’t do it. I know it’s rude. It...

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Mastering Micro-Connects for Better Communication
I can live one or two months on one good compliment. ~ Mark Twain

Communication Micro-Connects and Appreciation

News flash: We live in a culture that is appreciation deprived. Studies show that up to 70% of workers feel they are not regularly...

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